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Horror Stories of Bad Realtors

  • Writer: Ien Araneta
    Ien Araneta
  • Sep 23, 2020
  • 5 min read

Some real estate deals fall apart because of price, inspections, or financing. But plenty collapse for a simpler reason: the wrong agent on the other side. This episode lifts the curtain on the human side of negotiations—how reputations form, why presentation matters as much as price, and the subtle signals listing agents read before advising a seller to choose one offer over another.


Brokers run offices; agents work beneath those brokers as independent contractors. That structure means offices build reputations—good and bad—and individual agents do, too. When a call or text comes in from a known professional, shoulders relax. When an email drops out of nowhere from a firm with a spotty track record, alarm bells ring. Ethical agents still present every offer; that’s non-negotiable. But when two offers are close, the person behind the paperwork can become the tie-breaker.


Horror Stories of Bad Realtors


Horror Stories of Bad Realtors


The phrase Horror stories of bad realtors isn’t clickbait here—it’s the reality of deals derailed by sloppy presentation, poor contract work, and counterproductive storytelling. The episode doesn’t name names, but it does name the behaviors that repeatedly cost buyers homes and cost sellers time and money.


Horror Stories of Bad Realtors


Why reputation walks into the room before the offer does


Offices and agents build patterns over time. Some consistently present clean offers, communicate clearly, and shepherd deals to closing. Others “slide” offers into inboxes with no heads-up, skip basic professional courtesies, or send half-filled forms. A listing agent’s job is to evaluate risk on behalf of a seller, and risk isn’t just price—it’s the probability the deal actually closes.


That’s why the first filter is simple: Does the agent on the other side inspire confidence? If two offers are neck and neck, the one that feels more reliable often wins.



Case study: When presentation beats a higher price


In one recent scenario, two buyers competed for the same house—and both had a home-sale contingency. On paper, that’s already an uphill climb in a seller’s market. The listing agent openly preferred working with the buyer whose agent had presented the situation clearly, negotiated collaboratively, and communicated promptly.


The competing agent? An email arrived without any call or text—no context, no dialogue—followed by an unusually aggressive expiration time. That poor presentation stuck. Even after numbers improved, the smoother, more professional package won out at a lower price. The lesson is blunt: a great agent can lower perceived risk enough to beat a higher number.



“Sliding into the inbox”: why it backfires


Dropping a full offer into email without a prior call tells the listing side three unhelpful things:


  1. You’re not tracking the field. You might miss other offers or key seller priorities.

  2. You’re not setting the frame. Strong agents preface offers, answer likely objections, and explain contingencies.

  3. You’re not partnership-minded. Deals get done by humans. Opening a channel first sets the tone for the entire escrow.


Add a midnight delivery and a short-fuse expiration, and the message reads as pressure—not strength.



How listing agents “read” the contract you send


In this market, the SCR 310 (standard purchase agreement) is a tell. Experienced listing agents can spot, at a glance, whether a buyer’s agent understands the form and local norms:


  • Boxes checked correctly (and consistently)

  • Conventional completion of key fields (inspection windows, closing costs, timelines)

  • Clear, coherent language instead of novel, confusing edits


Weird formatting or unconventional entries don’t just look odd—they suggest inexperience. That becomes noise the listing agent has to manage, which again raises perceived risk.



A preventable train wreck: when an agent derails a deal


Not all horror stories are hypothetical. In one transaction, a buyer’s agent behaved like an unlicensed inspector, sowed doubt, misunderstood contract language, and repeatedly escalated minor issues. The final straw: leaving the AC set to an extreme temperature in a vacant home for weeks, driving up the seller’s utility bill and trust issues. The offer had been strong; the execution wasn’t. The relationship never recovered, and the transaction suffered because of it.


The takeaway for buyers and sellers alike: you don’t just hire an agent—you hire their process.



Storytelling that sinks you: the “dear seller” problem


Many agents (and buyers) believe in heartfelt letters and long backstories. The episode urges caution. Extra details frequently get twisted into negative narratives:


  • “We’ve been outbid multiple times” can read as “they can’t compete, or they’re difficult.”

  • “Single parent who must move ASAP” can trigger unfair, anxious questions about stability.

  • Spelling and grammar errors in a buyer letter can color judgments in ways no one intends.


Less is more. When personal details help, they should be tight, factual, and verifiable—never desperate. The goal is to underscore strength, not invite speculation.



What sellers actually ask their listing agent


Sellers rarely ask only, “Which price is higher?” They also ask:


  • Which offer is likeliest to close?

  • Which agent is easier to work with?

  • Which file looks cleanest?


If two numbers are close, the soft factors matter. A professional agent with a solid firm behind them, clean paperwork, and a cooperative tone often tips the scales.



A simple playbook for buyers who want the house


  • Call first, then send. Set expectations, confirm timing, and ask about seller priorities.

  • Present like a pro. Clear summaries, complete contracts, conventional formatting, realistic timelines.

  • Avoid TMI. Share only what strengthens the offer; don’t feed the imagination with risky backstory.

  • Own the logistics. Inspection coordination, earnest money delivery, and lender communication should feel seamless.

  • Respect the clock—but don’t weaponize it. Reasonable expectations read as confidence; pressure reads as panic.



A quick checklist for sellers choosing among similar offers


  • Agent track record: Do they communicate, collaborate, and close?

  • Paperwork quality: Are forms accurate and standard, or eccentric and error-prone?

  • Offer clarity: Are contingencies explained and timelines realistic?

  • Professional tone: Does the other side sound like a partner—or a problem


When the money’s close, choose fewer headaches.



Watch Or Listen To The Selling Greenville Podcast


Subscribe to the Selling Greenville podcast for real-time insights, bold perspectives, and unfiltered takes on the Upstate housing scene. Whether you’re buying, selling, or simply watching the market unfold—this is where Greenville goes to stay informed.





Bottom Line


The market doesn’t just reward the highest number—it rewards the most credible path to closing. That’s why the Horror stories of bad realtors aren’t just entertaining; they’re instructive. Offers that arrive without a call, contracts filled unconventionally, pressure-cooker expirations, and oversharing backstories all raise red flags. Clean presentation, conventional form work, steady communication, and restrained, strategic storytelling help buyers win and help sellers sleep at night. Choose the agent whose behavior lowers risk and raises confidence—and the transaction stands a far better chance of making it all the way to the finish line.



Ien Araneta

Journal & Podcast Editor | Selling Greenville

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