5 Biggest Negotiation Mistakes
- Ien Araneta

- Nov 19, 2020
- 6 min read
Real estate negotiation isn’t just about “getting a deal.” It’s about steering a complex, emotional, multi-round transaction to a smooth close without lighting trust on fire along the way. In this episode of Selling Greenville, the host breaks down five common pitfalls that derail otherwise solid transactions—and explains why a home deal is nothing like haggling for a car or a salary. The throughline: keep it human, keep it clean, and resist the urge to “win” yourself into a worse outcome.

Negotiation Mistakes
This deep dive focuses on the 5 Biggest Negotiation Mistakes drawn from on-the-ground experience in the Upstate market. Each one shows up in different forms, across different price points, and at different times in a deal—front-end offer, inspections, appraisal, or even during due diligence. The fixes aren’t flashy. They’re practical, repeatable, and grounded in what actually moves a contract from accepted to closed.

1) Treating every negotiation the same
A house deal is not a car lot or a one-sitting purchase. It spools out over weeks with multiple parties—lenders, agents, inspectors, appraisers—and several round-trip moments where the terms can shift. You negotiate the initial contract, then again on inspections and repairs, sometimes again if there’s a low appraisal, and potentially again if a due diligence window invites a re-trade.
On top of that, real human emotion is threaded through the process. Sellers often have to “say goodbye” to a home full of memories. Buyers can hit post-offer jitters. That emotional current does not exist at the same level when buying a couch or a car, and it changes how messages land. Tactics that work in other arenas can sour a housing deal fast. Real estate negotiation is its own beast; success starts by accepting that.
What to do instead: Approach each stage like a fresh negotiation with its own goals, pressure points, and tone. Expect multiple inflection points and prepare for them, rather than assuming one hard push on day one will carry the rest.
2) Revealing too much about yourself
At the start of nearly every deal, there’s a trust deficit between buyer and seller. Both sides bring their own suspicions: buyers worry about hidden issues or nickel-and-diming; sellers worry about low-ball tactics and ticky-tack repair lists. When trust is low, oversharing doesn’t fix it—it feeds it. Personal details get filtered through skepticism and turned against you.
Classic overshares that backfire:
“They’re very well-to-do and can close with cash.” Translation in a seller’s mind: Then why is the offer light? Bring the price up.
“They’re an honest [insert identity] family.” Personal labels can trigger bias or needless side conversations—none of which build trust.
“They can’t afford more than X.” Now the focus shifts to weakness, not certainty, and sellers wonder whether financing will wobble.
“They’ve had a few failed deals, and this is their dream home.” Cue doubts and questions that weren’t on the table five minutes ago.
“Here’s our spreadsheet and detailed pro forma.” Over-explanation can make buyers look nitpicky and brittle; it rarely persuades.
What to do instead: Keep parties pleasantly anonymous. Share only what demonstrates that the other side is dealing with qualified, normal, reasonable people who simply want a fair, clean close. Let the agent-to-agent relationship carry the credibility; don’t flood the zone with personal backstory.
3) Making the deal (or the documents) too complex
Complexity kills momentum. A negotiation that spawns multiple rounds of hair-splitting addenda, long lists, and “just to clarify” clauses sends a simple message: this will be a headache. The same is true within each stage. A repair request that reads like a mini novel… an offer laden with special terms and conditional extras… a reply email that turns into a multi-paragraph manifesto—these are all red flags for the other side.
Sellers gravitate toward straightforward offers that feel manageable. Buyers win more often with clean asks and crisp rationale. When a contract is tangled on the front end, it casts a cloud over everything that follows—inspections, appraisal conversations, even scheduling. People will anticipate friction in every step because they’ve already felt it.
What to do instead: Keep drafts clean. Limit asks to the items that matter. If more nuance is needed, use a quick call between agents rather than a sprawling email thread. In a competitive market, simple beats clever.
4) Making the other side feel betrayed or taken advantage of
Because real estate is personal, perceptions can harden fast. If someone sells “excellent condition” and the inspection reveals code issues, undisclosed leaks, or sloppy work, the buyer feels misled. Flip it around: if buyers pitch themselves as “easy” and then deliver a 35-item repair request full of ticky-tack fixes, sellers feel blindsided.
Another common flashpoint: leveraging a rare or freak event to press for windfall concessions. Think of a hundred-year flood that briefly leaves a little standing water in crawl spaces around the region—an inspector flags it, notes that wood moisture levels are normal, and it’s clear the event was transient. Turning that into a big closing-cost ask reads as opportunistic. Once a party feels exploited, every subsequent decision is viewed through that lens, and cooperation evaporates.
What to do instead: Use leverage thoughtfully. Ask for what’s fair given the facts, not what’s theoretically extractable. Align the tone of your requests with what was promised earlier in the process. Build trust by showing you mean to complete a normal transaction, not a surgical squeeze.
5) Thinking too short-term
The “nothing to lose—let’s just try it” mindset is a trap. There’s always something to lose.
Second chances: In multiple-offer situations, first-choice contracts fall apart more than most people realize. If you’re the memorable, reasonable backup, you often get the call. If you were combative or messy the first time around, that call may never come.
Reputation and recurrence: This is a small market. Agents talk. Investors and sellers talk. You’re likely to run into the same listing agent again—or a friend of that agent. A scorched-earth approach on Tuesday can cost you a shot at Friday’s house.
Transaction tone: Deals that start with “guns blazing” tend to stay hot. Short-term posturing often turns into long-term friction that haunts every repair list, every timeline adjustment, and every signature day detail.
What to do instead: Think beyond the immediate round. Act in ways that preserve future options—backup opportunities, goodwill with the agent pool, and smoother renegotiations if the appraisal or CL-100 adds another chapter. Protect your interests, yes—but keep the door open for the next yes.
How these mistakes actually show up in a real deal
This episode threads the principles through real-world rhythms:
Multiple negotiation checkpoints: Initial offer, due diligence renegotiations (where allowed), inspections/repairs, and low appraisal scenarios—each with its own tempo and stakes. Expect them. Plan for them.
Buyer letters and “human appeals”: They rarely help. With trust low, sellers read between the lines and find reasons to worry. A kind but minimal profile (“qualified, reasonable, ready to close”) plays better than a personal essay.
Over-detailing the “why”: Presenting a laundry list of reasons to justify a price drop often backfires. Instead of persuasion, you invite skepticism and story-spinning. A handful of strong, simple reasons travels farther than ten marginal ones.
Weather weirdness and transient issues: Not every flagged item is a systemic defect. Pouncing on one-off events can signal bad faith—and trigger the very stalemate you’re trying to avoid.
Practical ways to negotiate cleaner (without giving ground)
Price and terms: Lead with a clean offer that’s easy to accept. Simplicity is a strength, not a concession.
Repairs: Focus on function and safety. Bundle asks that actually matter; leave the ticky-tack behind.
Communication: Keep emails concise; use calls for nuance. The fewer words it takes to stay clear, the better.
Timing: Respect the cadence of the deal. If buyer’s remorse kicks in after a bidding war, resist the impulse to “make it up” through an inflated punch list.
Tone: Project normalcy. You want the other side thinking, These are reasonable people—we can close with them.
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Bottom Line
Negotiation missteps in real estate aren’t abstract—they show up as lost leverage, delayed timelines, and deals that feel worse than they should. The 5 Biggest Negotiation Mistakes—treating housing like any other purchase, oversharing, adding complexity, triggering a sense of betrayal, and thinking too short-term—are avoidable. Keep parties pleasantly anonymous, keep documents clean, use leverage in proportion to reality, and protect your future options. Do that, and you don’t just “win” the negotiation—you win the transaction.
Ien Araneta
Journal & Podcast Editor | Selling Greenville











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